Privacy Policy

Our Commitment to Privacy

At PixelCraft, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information about you when you use our website and services. We believe in transparency and want you to understand your rights regarding your personal data.

By using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our website or provide any personal information to us.

Information We Collect

We collect various types of information to provide and improve our services. The information we collect includes:

Information You Provide Directly

When you interact with our website, you may choose to provide us with certain information, including:

▸ Contact details such as name, email address, and phone number when you fill out inquiry forms
▸ Course preferences and educational background information during enrollment inquiries
▸ Communications you send to us, including messages through contact forms or email correspondence
▸ Feedback, reviews, or other content you submit through our website

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

▸ Device information including IP address, browser type, operating system, and device identifiers
▸ ge data such as pages visited, time spent on pages, navigation patterns, and referring websites
▸ Location information based on IP address to provide region-appropriate content
▸ Cookie data and similar tracking technologies as described in our Cookie Policy

Information from Third Parties

We may receive information about you from third-party sources, including:

▸ Analytics providers who help us understand websitege and visitor behavior
▸ Advertising networks that provide insights into campaign performance
▸ Social media platforms if you interact with our content on those platforms

How We Use Your Information

We use the information we collect for various legitimate purposes to operate and improve our services:

Service Delivery and Communication

Responding to your inquiries, providing information about our courses, processing enrollment requests, and communicating important updates about our services
Website Improvement and Analytics

Analyzing how visitors use our website to identify areas for improvement, optimize user experience, and develop new features and content
Marketing and Promotional Activities

Sending relevant information about our courses, special offers, and educational content that may interest you, subject to your communication preferences
Security and Fraud Prevention

Protecting our website and users from security threats, detecting and preventing fraudulent activity, and ensuring compliance with our terms and policies
Legal Compliance

Meeting legal obligations, responding to lawful requests from authorities, and protecting our legal rights and interests

Legal Basis for Processing

We process your personal information based on the following legal grounds:

▸ Your Consent: When you provide explicit consent for specific processing activities, such as receiving marketing communications
▸ Contractual Necessity: When processing is necessary to fulfill our obligations to provide services you have requested
▸ Legitimate Interests: When processing serves our legitimate business interests, such as improving our services, while respecting your rights
▸ Legal Obligations: When we must process your data to comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website, conducting business operations, and delivering services to you. These providers have access to personal information only to perform specific tasks on our behalf and are obligated to protect your information.

Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or when we believe disclosure is necessary to protect our rights, prevent fraud, or ensure safety.

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

Aggregated Data

We may share aggregated, anonymized data that cannot identify individual users for research, marketing, or analytical purposes.

Data Security Measures

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

▸ Encryption of data in transit using industry-standard protocols
▸ Secure storage systems with restricted access controls
▸ Regular security assessments and updates to our systems
▸ Employee training on data protection and confidentiality requirements
▸ Incident response procedures to address potential security breaches

While we strive to protect your personal information, no method of transmission or storage is completely secure. We cannot guarantee absolute security but continuously work to maintain reasonable safeguards.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Retention periods vary depending on the type of information and purpose:

▸ Contact form submissions are retained for up to three years or until you request deletion
▸ Website analytics data is typically retained for up to twenty-six months
▸ Marketing communications preferences are kept until you unsubscribe or request removal
▸ Security and fraud prevention data may be retained longer as required by legal obligations

When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Your Privacy Rights

You have several rights regarding your personal information. These rights may vary depending on your location and applicable laws:

Right to Access

Request a copy of the personal information we hold about you and information about how we process it

Right to Rectification

Request correction of inaccurate or incomplete personal information

Right to Erasure

Request deletion of your personal information in certain circumstances, subject to legal retention requirements

Right to Restriction

Request limitation of how we process your personal information in certain situations

Right to Data Portability

Receive your personal information in a structured, commonly used format and transfer it to another service provider

Right to Object

Object to certain types of processing, including direct marketing and processing based on legitimate interests

Right to Withdraw Consent

Withdraw your consent at any time where processing is based on consent, without affecting prior processing

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

▸ Avoid filling out contact forms, account registrations, or any data-submitting features
▸ Disable cookies through your browser settings (see our Cookie Policy for more details)
▸ Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided below. We will process your request promptly.

Children's Privacy

Our website and services are not directed to individuals under the age of sixteen. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our systems.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer your information internationally, we implement appropriate safeguards to protect your data in accordance with this Privacy Policy and applicable laws.

By using our website, you acknowledge and consent to such international transfers of your personal information.

Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We recommend reviewing the privacy policies of any third-party services you interact with.

This Privacy Policy applies only to information collected through our website and does not apply to information collected by third parties, even if linked from our site.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other operational needs. When we make material changes, we will update the "Last Updated" date at the top of this page and may provide additional notice through our website or email.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@rompelight.com
Phone: +81 3-6261-0672
Mailing Address: 1 Chome-10-12 Taito, Taito City, Tokyo 110-0016

We aim to respond to all privacy-related inquiries within thirty days. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

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